Terms of Service

Last Updated: November 11, 2026

Fazvino | Operated by Majiang County Puxitang Culture and Tourism Development Co., Ltd.

These Terms of Service govern your access to and use of the Fazvino online store, including all purchases made through our platform. By accessing, browsing, or purchasing from our website, you agree to be bound by these terms to the extent permitted by applicable law.

1. Store Use & Eligibility

By using our storefront, you agree to comply with the following standards:

• You must be at least 18 years of age or possess legal capacity under your jurisdiction to enter into binding agreements.

• You are responsible for ensuring that all details provided during checkout are truthful, accurate, and current.

• You must not use our platform, services, or products for unlawful, abusive, or fraudulent activities.

• You agree not to interfere with the security, functionality, or proper operation of our website.

2. Products & Availability

Fazvino provides seasonal decorations, novelty apparel accessories, creative gifts, and everyday home accents.

• We make reasonable efforts to display product descriptions, dimensions, colors, and materials accurately. However, actual appearances may differ slightly due to screen display settings, photography lighting, or manufacturing variations.

• Customers are encouraged to review product dimensions, materials, and specifications before purchasing to ensure that the merchandise meets their intended needs.

• Product availability is subject to change. We reserve the right to modify or discontinue products when necessary, subject to applicable consumer protection laws.

3. Proper Product Use & Guidelines

Customers should review individual product instructions, safety information, and care guidelines before using purchased merchandise.

• Apparel & Socks: Please follow washing and care instructions on the product label to help maintain fabric quality.

• Home & Seasonal Decorations: Follow any applicable assembly, installation, and usage instructions provided with the product.

• Products should be used only for their intended purposes.

Nothing in this section limits or reduces your statutory rights relating to products that arrive damaged, defective, unsafe, or incorrectly described.

4. Pricing, Orders & Payments

All product prices and applicable shipping fees are displayed during checkout before final payment authorization.

• Full payment authorization is required before order fulfillment begins.

• An order confirmation email acknowledges receipt of your purchase but does not necessarily constitute final acceptance.

• We reserve the right to decline or cancel orders involving pricing errors, inaccurate product information, suspected fraudulent activity, or payment authorization failures, subject to applicable law.

• If an order cannot be processed or completed after payment has been collected, we will notify you and issue an appropriate refund to your original payment method.

• Refund processing and posting times may vary depending on your payment provider.

5. Shipping, Returns & Refunds

All purchases are subject to our published shipping and return policies:

Our standard order processing time is 1–3 business days after successful payment confirmation.

Estimated delivery time is 7–20 business days after dispatch. Actual delivery times may vary depending on destination, customs clearance, and carrier operations.

Eligible return requests may be submitted within 30 calendar days from the confirmed delivery date, subject to the conditions described in our Return & Refund Policy.

Claims regarding damaged, defective, or incorrect items upon delivery will be handled in accordance with our published policies and applicable consumer protection laws.

Nothing in these policies excludes or limits any consumer rights that cannot legally be excluded or restricted.

6. Third-Party Services & Liability Disclaimer

Our e-commerce infrastructure may rely on third-party service providers, including payment gateways, logistics partners, website hosting providers, analytics services, and advertising networks.

These third-party services may operate under their own terms, conditions, and privacy policies.

To the maximum extent permitted by applicable law, our storefront and related services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted or error-free website access. However, nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded under applicable law.

7. Intellectual Property

Unless otherwise stated, the content on the Fazvino website, including text, graphics, logos, website design, and product descriptions, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit website content without prior written permission, except where permitted by applicable law.

8. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time to reflect changes in our business operations, website services, or applicable legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of our website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

9. Contact Information & Company Information

If you have questions about these Terms of Service, please contact us:

• Brand: Fazvino

• Email: service@fazvino.com

• Customer Service Phone: +1 845-269-6059

• Support Hours:

  Monday – Friday: 9:00 AM – 6:30 PM (Eastern Time)

  Saturday – Sunday: 11:30 AM – 3:00 PM (Eastern Time)

• Official Website: https://fazvino.com

• Operated by: Majiang County Puxitang Culture and Tourism Development Co., Ltd.

• Business License Entity: Majiang County Puxitang Culture and Tourism Development Co., Ltd.

• Registered Address: Chunhai Bai’s Self-Built House, Group 6, Puxitang, Xuanwei Town, Majiang County, Qiandongnan Miao and Dong Autonomous Prefecture, Guizhou, China.

Thank you for choosing Fazvino. We appreciate your trust and look forward to providing you with a convenient and enjoyable shopping experience.