Contact Information

Contact Information

Fazvino | Festive Decorations & Creative Gifts

At Fazvino, we believe that thoughtful decorations and creative gifts make every celebration more meaningful. We offer a selection of festive decorations, seasonal accessories, and unique gift ideas designed to bring warmth, joy, and inspiration to special occasions and everyday moments.

Whether you have questions about our holiday decorations, creative gifts, product details, or an existing order, our customer support team is here to help.


Customer Support

Our customer service team can assist with inquiries regarding:

  • Seasonal and holiday decorations, including Christmas-themed items and festive accessories.

  • Creative gifts, novelty products, and unique gift ideas for different occasions.

  • Product details, materials, dimensions, and care instructions.

  • Order status, payment confirmations, and billing inquiries.

  • Shipping information, tracking updates, and delivery status.

  • Items damaged during transit, defective products, or incorrect orders.

  • Return guidelines, exchange requests, and refund processing.

Customer Support Email: service@fazvino.com

Customer Service Phone: +1 845-269-6059

Support Hours:

Monday – Friday: 9:00 AM – 6:30 PM (Eastern Time)
Saturday – Sunday: 11:30 AM – 3:00 PM (Eastern Time)

Official Website: https://fazvino.com

When contacting us about an existing order, please include your Fazvino order number and the email address used during checkout. For your privacy and security, please do not send passwords or full payment card details via email.


Company Information

  • Brand: Fazvino

  • Business Category: Festive Decorations & Creative Gifts

  • Operated by: Majiang County Puxitang Culture and Tourism Development Co., Ltd.

  • Business License Entity: Majiang County Puxitang Culture and Tourism Development Co., Ltd.

  • Email: service@fazvino.com

  • Customer Service Phone: +1 845-269-6059

  • Registered Address: Chunhai Bai’s Self-Built House, Group 6, Puxitang, Xuanwei Town, Majiang County, Qiandongnan Miao and Dong Autonomous Prefecture, Guizhou, China

  • Official Website: https://fazvino.com


Thank you for choosing Fazvino. We are delighted to be part of your celebrations and special moments. We look forward to helping you discover thoughtful decorations and creative gifts that make every occasion a little more special.